Leading Insurance Provider Chooses Crownpeak DXM to Create a Flexible and Highly Customizable Web Presence

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 A leading provider of business insurance had a busy digital presence, but the providers of their web platform had gone out of business and the code was becoming increasingly difficult to update and maintain. They had an urgent need to replace their existing infrastructure, and to consolidate their digital channels on to a new platform that would enable the marketing team to take full ownership without their previous reliance on IT.

In this case study, you’ll learn:

  • Why a SaaS (software as a service) solution was a critical requirement in the vendor selection process, as it would enable the company to launch at speed and free IT from technical overheads. And why Crownpeak DXM was selected for its superior SaaS capabilities, speed, agility and user-friendliness.
  • How Crownpeak’s fully-managed Amazon Web Services (AWS) hosting package and 99.99% SLA-guaranteed uptime offered the best solution to meet the company’s stringent requirements for the delivery of their business-critical services.
  • That Crownpeak DXM enabled the marketing team to take ownership of their digital channels and to achieve immediate improvements in website usability and customer satisfaction scores.