The Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination against individuals with a disability. In several court decisions, including the landmark Supreme Court case of Dominos vs. Robles, it has been established that websites are considered “places of public accommodation” subject to the ADA.
While the ADA does not provide a set of specific requirements for website accessibility, the Web Content Accessibility Guidelines (WCAG) AA 2.1, a global set of standards, have been established as the acceptable legal standard through thousands of court decisions.
Crownpeak Digital Quality Management (DQM) is the leading web accessibility compliance platform that helps simplify the process to reach WCAG conformance and ADA accessibility compliance. With dedicated Customer Success experts to help guide program management and deliver results, your team can deliver an inclusive web presence faster than ever before.
Automated testing against WCAG 2.1 guidelines 
Prioritized, actionable fixes to improve website accessibility 
Global and website-level reporting to show progress 
Dedicated Customer Success Manager to provide guidance and support
Manual testing and consulting services 
Digital Marketing Manager, Leading Healthcare Provider
You just received an ADA demand letter stating that your website has accessibility issues. What should you do next? The first step is not to panic. It doesn’t mean you’re being sued (at least, not yet). But it does mean you will need to quickly address any accessibility issues that rise to the level of non-compliance.
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